Contact Us
Here to help
Contact Easevora
Questions about choosing a product, your order, shipping, or a return? Send us the relevant details and we will help you find the appropriate next step.
Include the product link and the detail you want to compare.
Include your order number and checkout email.
Please wait for the correct return address before sending a product back.
How we can help
A few specific details let us direct you to the right policy, product information, or order step.
Before you choose
Ask about product information, dimensions, compatibility, materials, or the intended use shown on a product page.
After you order
Contact us about an existing order, its shipping information, or a problem with the item received.
Returns and refunds
Contact us before returning an item so we can confirm eligibility and provide return authorization and the correct return address.
Policy questions
Use the links below for the current shipping, returns, fit, and general comfort information.
What to include in your message
You do not need to write a long message. The right details are more helpful than extra background.
- 01For a product question: include the product link and the measurement, chair, footwear, or routine you are considering.
- 02For an existing order: include the order number and the email address used at checkout.
- 03For a damaged, incorrect, or delivery-related issue: describe what happened. If photos would help, email them with your order number to support@easevora.com; the form below does not accept attachments.
Contact details and business addresses
Email
support@easevora.com
Phone (China)
+86 17795793396
Operating address (China)
Room 2201-2, Shuchuang Center, Block B
National Digital Publishing Base
Xi'an, Shaanxi, China
Registered address (United States)
WORLDBIZ INC
5441 S MacAdam Ave
Portland, OR 97239
USA
For a return, contact us for authorization and the correct return address before mailing anything. Please do not include passwords or complete payment-card details in your message.
Useful guides
Here to help
Ready to send a message?
Use the contact form below or email us directly. For an existing order, including the order number and checkout email helps us review the available information more quickly.
Email support