Returns & Refunds Policy

A seat support cushion in a warm everyday workspace

A clear return process

Returns & Refunds Policy

This policy explains eligibility, how to request a return, return-shipping responsibilities, refund timing, exchanges, and order cancellations for orders placed through easevora.com.

Last updated: September 2, 2026

Return windowWithin 30 calendar days

Eligible return requests must be made within 30 calendar days of delivery.

ConditionUnused, clean, and complete

Original packaging, accessories, manuals, labels, and proof of purchase are generally required.

Start firstRequest authorization

Contact us before sending anything back so we can provide the correct next step.

01

Return eligibility

Easevora accepts eligible return requests made within 30 calendar days of delivery.

To qualify for a return, the product must be unused, clean, undamaged, and returned with its original packaging, accessories, manuals, labels, and proof of purchase. We may request photos or other information before authorizing a return.

For hygiene and safety, personal-care products, opened sealed goods, and products showing signs of use cannot be returned unless they arrived defective, damaged, or incorrect. Gift cards, personalized items, and products clearly marked final sale are not eligible except where required by law.

02

How to start a return

  • 01Email support@easevora.com with your order number, the item you want to return, and the reason.
  • 02Wait for return authorization and the return address. Returns sent without authorization may be delayed or refused.
  • 03Pack the product securely and use a trackable shipping service.
03

Return shipping costs

Verified quality issue, damage on arrival, or incorrect item.
Easevora will provide or reimburse reasonable return shipping and offer an appropriate replacement or refund.

Change of mind, wrong size or model selected, address issue, incompatibility, or another customer-caused reason.
The customer is responsible for return shipping costs.

Original shipping charges and optional expedited shipping charges are nonrefundable for customer-caused returns. This does not limit rights provided by applicable consumer law.

04

Refunds, exchanges, and cancellation

Refunds.
After the authorized return is received and inspected, approved refunds are issued to the original payment method, normally within 5 business days. Financial institutions may require additional time, often up to 10 business days, to post the credit. Any deduction for missing parts, damage, use, or customer-responsible shipping will be explained before the refund is completed.

Exchanges.
For the fastest result, we may ask you to return the original item and place a new order for the preferred item. Availability is not guaranteed.

Order cancellation.
Contact us as soon as possible if you need to cancel an order. Cancellation cannot be guaranteed once processing or fulfillment has started.

05

Contact

WORLDBIZ INC
5441 S MacAdam Ave
Portland, OR 97239
USA
support@easevora.com

Here to help

Ready to start a return?

To request a return, email us before shipping an item back. Include the order number, the item, and the reason for your request.

Email support